Difficult Male Karen throws tantrum at hotel front desk over providing proof of identification: 'Nobody else ever IDs me!'

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Ben Weiss • Writer and Editor
May 27, 2024 8:00 AM EDT

It seems like Gary really needed to make a scene at his corporate retreat!

This guy approached the front desk of a hotel, which was almost entirely rented out by his company for the week, when he found himself confronted with a bit of a problem: he was asked to show his ID before he could receive his room key. Normally, any sane person would understand that this is a customary part of the hotel check-in process, yet somehow Gary took issue with this ask. To make matters worse, he had a copy of his government-issued photo ID the entire time; he just needed to throw a fit for the thrill, I suppose. What Gary did not seem to understand, however, was that because his entire team was also staying at the hotel, the front desk agent could report Gary's little temper tantrum to his boss.

Keep scrolling below for the full tense exchange. When you're done, feel free to take a look at this post about a Karen boss's new rule that her salaried employee could not use the break room. 

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  • 01
    HOTEL
    via Marten Bjork
  • 02
    Howdy howdy. This happened about 10 minutes ago. Our hotel (126 room business hotel in Northern Minnesota) is sold out. A big corporate event (like eighty grand big) took all but 10 rooms, and those ten got reserved. Unfortunately, most of them were reserved by construction workers: for the most part, they're emotional Karens who freak the out
    via u/kthrnhpbrnnkdbsmnt
  • 03
    about everything and like to flap their proverbial dat me. And then there's Gary, who is Special-- in that he's more of a d hole than all the others. Gary approached me at the desk. "Checking in." "Just need to see your ID." "No you don't."
    via u/kthrnhpbrnnkdbsmnt
  • 04
    I let that hang there for a moment, then: "Yeah, I do." "No, you don't. I've been staying here for months. You don't need to see my ID." "Yes, I do."
    via u/kthrnhpbrnnkdbsmnt
  • 05
    "They're doing their jobs wrong. ID, please." "I'm not showing you my ID." "I'm not giving you the keys to your room otherwise."
    via u/kthrnhpbrnnkdbsmnt
  • 06
    "So you're gonna deny me service just because I wouldn't show you my freaking ID?" "Yes." Gary huffed and puffed and tried to blow the house down, but I am immune to the rages of middle aged impotents. "Nobody else ever IDs me."
    via u/kthrnhpbrnnkdbsmnt
  • 07
    "Sir, if Jesus Christ walked through that door and showed me the stigmata, I'd still ask for a government-issued photo ID. And I'd love to see yours, now." Gary relented and pulled out his wallet. Yep, it's Gary! So I pulled up his reservation. "Okay, now I just need you to swipe or insert your card here!"
    via u/kthrnhpbrnnkdbsmnt
  • 08
    "No you don't and no I won't. Nobody ever makes me do this." "Then they're doing their jobs. wrong, and I'm doing mine. right." "No, you're not, you're just making stuff up to feel like a big man."
    via u/kthrnhpbrnnkdbsmnt
  • 09
    "I don't need to feel like a big man. I need you to swipe or insert your card." "Why?" "If you dispute the charge, we have physical authorization showing that you authorized the payment. It helps us out with scammers."
    via u/kthrnhpbrnnkdbsmnt
  • 10
    "So I'm a scammer?" "No. Swipe or insert your card here please." "I'm not going to! Because nobody else ever makes me do this, and I don't care about helping you guys out." "Well I'm making you do it." "No you aren't. I'm not gonna."
    via u/kthrnhpbrnnkdbsmnt
  • 11
    "Then you don't get into your room." "Aren't you supposed to satisfy customers? I'm not satisfied. Call your manager." "I won't be doing that." "I'm not giving you my card." "Then I'm not giving you your room. Have a good night."
    via u/kthrnhpbrnnkdbsmnt
  • 12
    I turn to walk away--lo and behold! The card appears in his hand! He inserts the chip! Payment goes through! I get him his keys and hand them to him with a smile. "Have a good night." "You're a real dhead, you know that?"
    via u/kthrnhpbrnnkdbsmnt
  • 13
    "If you decide to become verbally abusive with me or any other employees I will have the police remove you. Only warning. Have a good night." "You--"
    via u/kthrnhpbrnnkdbsmnt
  • 14
    I lifted the receiver on the phone and stared at him. Gary rolled his eyes and stalked off, muttering darkly. Coincidentally, his boss came through the lobby not ten minutes later, and he was not happy to hear what I had to say about old Gary.
    via u/kthrnhpbrnnkdbsmnt
  • 15
    mydogbaxter. "Sorry, someone else walked in earlier and said they were Gary. Since I didn't ask for ID, they got the room." "What am I supposed to do?!" "I don't know. Take it up with Gary."
    via u/kthrnhpbrnnkdbsmnt
  • 16
    wolfie379. Aren't you supposed to satisfy customers? I'm not satisfied. Call your manager. Until you swipe or insert your card, you aren't a customer. Reminds me of a saying by a bartender on another forum: The customer is always right, but I decide who is a customer.
    via u/kthrnhpbrnnkdbsmnt
  • 17
    LadyS tington I stay at the same place every week for work. Usually T checks me in. He says, "Hello, LadySington, nice to see you. I've got you in your favorite room." And then I hand him my ID. He doesn't have to ask. Not difficult. Honestly, that is such a sad flex.
    via u/kthrnhpbrnnkdbsmnt
  • 18
    lapsteelguitar. I wonder how long it will take for Gary to sit properly. You did right telling the boss.
    via u/kthrnhpbrnnkdbsmnt
  • 19
    kthrnhpbrnnkdbsmnt OP. The boss just came down again to talk about it, and I unsubtly threatened that we would cut their contract if their workers didn't shape up.
    via u/kthrnhpbrnnkdbsmnt
  • 20
    luckyirvin⚫ I love it when front desk does not have to, and does not need to up to childish behavior. I REALLY love it when front desk is a beast.
    via u/kthrnhpbrnnkdbsmnt
  • 21
    kthrnhpbrnnkdbsmnt OP 1 I have the ultimate job security (I'm competent and everyone likes me)
    via u/kthrnhpbrnnkdbsmnt

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customer service karens hotel karen-customer tales from the front desk entitled people karma entitled reddit thread Reddit karen entitled people
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